Support Centre

How Can We Help?

Our support team is here to assist you. Reach out through any of the channels below.

Email Us

Support:
support@zedcarhire.com

Sales:
sales@zedcarhire.com

Billing:
billing@zedcarhire.com

Call Us

+260 97 1234567

+260 96 7654321

24/7 Emergency:
+260 97 9999999

WhatsApp

Chat with us directly on WhatsApp for quick support.

Start Chat
Support Hours

Monday - Friday: 8:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed

Response within 24 hours
Visit Us

Plot 123, Cairo Road Lusaka, Zambia

Lusaka, Zambia

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Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Account approval typically takes 24–48 hours during business days. We review each application to ensure the security of our platform. You'll receive an email notification once your account is approved.

After your 7-day free trial ends, you'll need to subscribe to a paid plan to continue using all features. Your data will be preserved, but access to features will be restricted until you subscribe.

You can upgrade your subscription anytime by visiting the Subscriptions page. Choose your preferred plan, complete the payment, and your account will be upgraded immediately after payment verification.

Payment verification usually takes up to 24 hours. Once verified, your subscription will be activated immediately and you'll receive a confirmation email.

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period. Contact our support team if you need assistance with cancellation.